Spring Hill Facility (SHCF) useful information
Contact Details
Address:
Physical address:
Hampton Downs Road
Te Kauwhata
Waikato
To locate on google maps click here
Postal address:
Private Bag 503
Huntly 3740
Phone: (07) 826 0200
You are able to email a person located at Springhill Correctional Facility. The email address is.
eprisonershcf@corrections.govt.nz
In the subject line you need to type in the person’s full name and their Person Record Number (PRN). A persons PRN is the same number that used each time a person goes to prison.
All emails are read prior to being given to the person. There are strict rules on language and content i.e. no swear words, no gang related content. Any email that does not meet the criteria will not be given to the person inside. A warning will also be sent to you that states if they find further inappropriate content on other emails from you then you will no longer be allowed to send emails.
Please note the person inside cannot email you back. They will need to write back to you. This may take up to a month to get to you.
Mailing Address
To write to someone in the Spring Hill Corrections Facility. Address the envelope as per below.
Prisoner’s Name
Spring Hill Corrections facility
Private Bag 503
Huntly 3740
Visits
People inside SHCF are entitled to:
1 x 1 hour visit with up to 3 adults (Adult Visits).
1 x 1 hour visit with up to 3 adults and up to 5 children (Family Visits).
Adult visits may be on any day of the week dependant on the unit the person is in.
All visits are to be booked by the visitor and not the person in prison. To book a visit you will need to email shcfvisits@corrections.govt.nz or phone 07 826 0200. If you would like written confirmation of your visit, you will need to email to book your visits. Written confirmation is not provided where visits are booked over the phone.
Visits must be booked at least two days before the visits.
Visitors must have a visit time booked with the prison before going to the prison. Visitors will be asked by staff to produce a form of identification i.e. passport, birth certificate.
Other arrangements can be made to visit in special circumstances i.e. if you are travelling in from overseas. Please phone the prison and request to speak to the Visits Manager if this is required.
When visiting you need to be at SHCF at least 20 early to make sure you can get a visit. You will not be allowed a visit if you arrive too late to complete screening.
On arrival you check in at the reception counter and will be given a key to lock your personal belongings in a small locker. The locker is big so leave handbag etc in the car.
When coming to a visit make sure you have eaten, had a drink before going to SHCF as there are no facilities to get food or drink at the centre.
Note: All cars including possessions and visitors entering the prison grounds for visits can be searched at any time.
Clothing
All clothing sent in to SHCF for a person must be accompanied by a Property Form that is signed off by a Prison manager or PCO. A list of clothing that can be provided for the person inside can be obtained from the front desk at the SHCF.
Clothing rules
- All clothing must be plain with no prints and logos.
- Acceptable colours are grey, white or green.
- Clothes that have even a little red, yellow or blue will not be allowed.
- No long sleeve T-shirts
- No thermo Tops
- No pants/trousers
Clothing limits
- 5 x pair of underwear – black/grey/white only
- 5 x pair of socks – black/grey/white only
- 5 x singlets – grey/white/green only. NO BLACK
- 5 x T-Shirts – grey/ white/green only. NO BLACK
- 2 Shorts – grey/white/green only. NO BLACK
- 2 x pair of footwear. Black/grey/white only
- 1 x pair of shoes for court
The receiving office is open Monday to Friday 8:30 am – 5 pm. Clothing cannot be dropped off on the weekend.
If you do not live near SHCF or are unable to drop items into the receiving office, you can courier or post the items to SHCF.
Money
Prisoners are able to receive money into their trust account to buy items such as soap, toothpaste and other canteen supplies. The Trust account is limited to $200 and prisoners are only allowed to spend $70 per week on supplies.
Money can be dropped off (cash, cheque) at reception desk when you sign in for a visit. You can also send a cheque made out to the prisoner or prison or deposit money to the prison trust account by electronic transfer online.
Electronic Transfer
The trust bank account details are: 03-0251-0039313-00.
You will need to type in the prisoners PRN and name into the reference section.
Money needs to be deposited by Thursday for the following week’s canteen.
Phone calls
The person in prison can request approval for a set number of phone numbers that they can ring. This may take several weeks to set up.
The person inside can use money in their trust account (see Money section above) to buy phone cards to ring people. SPARK prepaid Phone cards can be sent in or delivered to people in SHCF.
Another option is to set up an 0800 number that the person in prison can call with no charge to them as it will be charged to you. There are several providers in NZ to choose from when you search online. This option can also be used for family who live overseas. 0800 numbers will however require a higher level of authorisation from the prison.
Note that it can be difficult for the person to set up regular times they can phone you. Lock up hours may change due to various reasons. There may also be a queue for the phone.
Other Items
People held in SHCF may also be allowed to have other items. These have to be requested by the prisoner on a Property Form signed off by a prison manager or PCO. Items may include:
- a radio/CD or tape player
- flask
- a fan
- a limited number of books and magazines
- religious material
Corrections encourages people to study as this reduces the likelihood of someone coming back to prison. Before study can commence the prisoner needs to fill out a property form and have the study material approved before it can be sent to or delivered to SHCF.
Organisations that can support you in the Waikato
PARS Waikato Support and practical assistance to prisoners, ex-prisoners and their whanau in the Waikato region
Pillars A Charity for children of prisoners in the Waikato region
There are other New Zealand wide organisations that may also be able to , provide support. Click here to be taken to the New Zealand Support Oganisations page.
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